Little Us

刪除帳號或資料Delete your account or data

Little Us

在 App 裡刪除（最快）

  • iPhone：設定 → 最下方「刪除帳號」
  • Android：設定 → 最下方「刪除帳號」

畫面會列出會刪除和會保留的內容，輸入「刪除」後確認。用 Apple 登入的帳號，Apple 會再請你確認一次。

30 天後永久刪除

  • 申請後你會立即在所有裝置登出，通知和小工具也會停止；另一半會看到你離開了。
  • 帳號會在申請後第 30 天永久刪除，App 會顯示確切日期。
  • 在那之前再次登入，可以選擇「取消刪除」，一切恢復原狀；或「繼續刪除」。
  • 第 30 天之後無法復原。

會刪除哪些資料

  • 你的帳號與登入方式（電子郵件、Apple 或 Google 登入資料）。用 Apple 登入的帳號，我們也會向 Apple 撤銷授權。
  • 你的個人資料：名字、大頭照、生日、性別、推薦碼。
  • 只屬於你的紀錄：心情紀錄、生理期紀錄、照片的拍攝地點、每日一問的回答、推播用的裝置代碼、使用紀錄。
  • 你的訂閱與購買紀錄（我們這邊的）。
  • 如果你沒有配對（只有自己的空間），空間裡的一切：回憶、照片、清單、紙條和小夥伴，以及所有檔案。

另一半會保留什麼

你們一起的內容屬於你們兩個人。你刪除帳號後，聊天紀錄（包括你傳的訊息）、共同的回憶、照片、語音訊息、清單和小夥伴會留給另一半，對方可以隨時匯出。你寫的內容會顯示為「已刪除的使用者」，不會再顯示你的名字或大頭照。對方之後也刪除帳號時，這些內容就會全部刪除。

訂閱不會自動取消

刪除帳號不會取消 Couple Plus 訂閱，請先到商店取消，否則會繼續續訂扣款：

沒辦法打開 App？用網頁申請

不用重新安裝 App。請用你註冊的電子郵件寄信到 tw466376@gmail.com（點連結會開好信件），寫明註冊的電子郵件和登入方式。確認是你本人後，我們會在 7 天內處理並回信告訴你刪除日期；帳號最晚會在你寄信後第 30 天永久刪除，在那之前回信或登入 App 都可以取消。

只刪除部分資料（保留帳號）

  • 訊息：長按自己 24 小時內傳的訊息 → 收回。雙方都只會看到「訊息已收回」，內容會從伺服器刪除。
  • 回憶照片：回憶 → 打開照片 → 右上角選單 → 刪除。
  • 自製貼圖：貼圖 → 長按貼圖 → 刪除。
  • 其他想刪除的資料（例如心情紀錄）：用你註冊的電子郵件寄信到 tw466376@gmail.com，我們會在 7 天內處理並回信。

保留期間

  • 資料庫的自動備份最多保留 7 天，之後已刪除的資料也會從備份中消失。
  • 伺服器紀錄不含你的名字、電子郵件或訊息內容，最多保留 7 天。
  • 我們只留下一筆不含任何個人資料的紀錄（例如「某天完成了一次刪除」），用來證明有準時刪除。
  • Apple 和 Google 依它們自己的規定保存你的付款紀錄。

Delete it in the app (fastest)

  • iPhone: Settings → Delete account (at the bottom)
  • Android: Settings → Delete account (at the bottom)

The page lists what's deleted and what's kept; type DELETE to confirm. If you sign in with Apple, Apple asks you to confirm once more.

Deleted for good after 30 days

  • As soon as you ask, you're signed out on every device and notifications and widgets stop; your partner sees that you left.
  • Your account is deleted for good on day 30; the app shows the exact date.
  • Sign in before then to choose Cancel deletion (everything comes back as it was) or Keep deleting.
  • After day 30 it can't be undone.

What gets deleted

  • Your account and how you sign in (email, Apple or Google sign-in). For Sign in with Apple we also revoke our access with Apple.
  • Your profile: name, photo, birthday, gender, referral code.
  • Records that are only yours: mood history, cycle tracking, where your photos were taken, daily question answers, device tokens for notifications, usage records.
  • Your subscription and purchase records (ours).
  • If you're not paired (a space of your own): everything in it, memories, photos, lists, notes and your buddy, and all its files.

What your partner keeps

What you made together belongs to both of you. When you delete your account, the chat (including the messages you sent), your shared memories, photos, voice messages, lists and buddy stay with your partner, who can export them at any time. What you wrote shows as from "Deleted user": your name and photo are gone. When your partner deletes their account too, all of it is deleted.

Subscriptions aren't cancelled for you

Deleting your account doesn't cancel a Couple Plus subscription. Cancel it in the store first, or it keeps renewing:

Can't open the app? Ask on the web

No need to reinstall. Email tw466376@gmail.com from the address you signed up with (the link fills in the email), saying how you sign in. Once we confirm it's you, we act on it within 7 days and tell you the date; your account is deleted for good no later than day 30 after your email, and until then you can cancel by replying or by signing in to the app.

Delete some data, keep your account

  • Messages: long-press a message you sent in the last 24 hours → Unsend. Both of you see "Message unsent", and its content is deleted from our servers.
  • Memory photos: Memories → open the photo → the menu at the top right → Delete.
  • Your own stickers: Stickers → long-press a sticker → Delete.
  • Anything else (your mood history, for example): email tw466376@gmail.com from the address you signed up with and say what to delete. We do it within 7 days and let you know.

How long anything stays

  • Automatic database backups are kept for up to 7 days; after that, deleted data is gone from them too.
  • Server logs never hold your name, email or messages, and are kept for up to 7 days.
  • We keep only a record with no personal data in it (such as "one deletion completed that day"), to show deletions happen on time.
  • Apple and Google keep your payment records under their own rules.